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Start with Free for order-profit reports, cost checks, manual expense review and manual CSV imports. Choose Pro when you need reusable expense rules, deeper analysis, scheduled or background work, or private report sharing. See the edition comparison and reporting guide.

Missing, partial or unconfirmed recorded costs can exclude an order from profit totals. This can affect orders placed before costs were entered, even after today’s product costs are set. A partial total covers only the included orders; if none can be included, profit is unavailable.

Choose Review missing costs when the report shows that reason. In the order review, Enter original product costs moves to the existing field. Confirm the original product costs for all items and quantities, before refund recovery, using the costs that applied when sold. Leave a field blank to keep its recorded/default basis; enter 0 only for a genuine zero. Save the review, check coverage and remaining reasons, and run a fresh report after a standalone review or other store changes. These edits change only OrderWorth metadata, not customer charges or native WooCommerce costs. Follow the order-review walkthrough.

Before Pro activation, use the sidebar’s Pro previews switch. The preference belongs to your WordPress account on this store. Explore Pro stays available in Free, with More Plugins directly below it. Activated Pro replaces the previews with real tools under Quick access; More Plugins follows that section. The companion collection uses locally bundled product logos and clearly labelled availability. See the preview controls and collection guide.

The report estimates contribution from orders, product costs and the expenses you supply. It excludes overhead such as advertising, rent, salaries and income tax. Payment-provider settlement dates and refund cash-flow dates are different from order creation dates.

Both editions continue larger manual reports in bounded batches. Keep the page open while collecting; Stop pauses work and Resume continues the retained session. Totals appear only when complete. The session expires after one hour and retained data is bounded at 128 MiB, so constrained hosting may still need shorter periods. Pro Background reports can continue with the page closed, up to 100,000 orders and a 24-hour processing window. Original scheduled summaries remain limited to 5,000. No incomplete report is presented as complete.

Free supports one store currency with simple products and variations. Pro normalizes foreign orders using locked historical rates and confirmed base-currency costs. Subscriptions, bundles and marketplace splits remain outside scope. Check a few known orders against your records, including orders affected by your other extensions.

Open My purchase, release the old site, then activate the new WordPress URL using your purchase key. A staging URL counts as a site while registered.

Your installed reporting features continue. Downloads, updates and included written product support renew each year with your subscription. Cancel renewal through Manage billing in My purchase; your paid access continues until the period ends.

Return to the original checkout tab and choose “Check payment again.” Don’t start a second purchase. After payment is verified, your download and activation key appear there. You can also open the secure link in your confirmation email, request a new email link in My purchase, or use a key you already saved. Pending Stripe payments do not unlock downloads.

Open My purchase and request an access link using the billing email recorded at checkout. For a specific purchase, include its order reference. An eligible purchase receives a private, single-use link that expires after 30 minutes. Open the link and choose Continue to my purchase to retrieve your key. Knowing an email address or order reference alone does not unlock a purchase.

If you cannot access that mailbox, open a private support ticket and provide your payment transaction reference for an ownership check. Never send a payment password, activation key or email access link.

Open a written request in My purchase within 14 days of the relevant payment. Include the Stripe reference. A request does not itself issue a refund; the seller reviews and processes it through Stripe. See the full purchase terms.